Monday, September 14, 2015

Why web forms can be very irritating when they not working

I got an ACE-FX card when in the UK recently as my Credit Card companies were charging a horrific "Foreign Currency Surcharge" on every payment I was making in USD and EUR.

It came quickly, in a day or two, and the original 50 GBP I loaded I was able to buy something from Google in USD for 25 USD no problem.

So I get to Andorra and think, "Right I need to load this up".  So login to the Account.

Huh, there are no transactions and no details.  They did have a problem initially with my details - damned apostrophe and some incorrect data entry their end (wrong birthdate) and a lovely little 0870 line where you have to "activate" your card before use that forces you to spend at least 3 mins on the phone - and considerably more if they have screwed your birthdate up, so you will never manage to activate... It's all coming back to me now.

Anyway...

Here I am.. I need to mail them.   Huh.. no traditional email just one of these damn forms. 


OK.

So I fill it out


Go an hit "Send".. and Boom!



Clicking back... All my typing and message have disappeared.